TapFood Application Term of Use

Before you agree to use any services from TapFood website or mobile application, please go through the Terms of Use very carefully. By agree to use TAPFOOD, you have agreed to all of the Terms and Conditions stated. TapFood always reserved the right to modify or update the Term and Condition from time to time and will be effective immediately after an announcement is released and agree by you. If you disagree with the new Term and Condition, your only way is to discontinue using any of the services that provided by TapFood Sdn Bhd.

1. Account

In order use TAPFOOD service, you may not use or impersonate any person/ merchant/ organization/ group/ canteen information. Any dishonest act discovered will be taken with serious action such as ban account. You have full responsibility to take care of the security of your account. Never tell your password or personal information to others to prevent others misuse your account as you may take full responsibility of the action made by your account. If you notify that your account is no longer secure, change password immediately to prevent other to access. TapFood advice the account holder change password every 3 months to ensure the safety of the password. If your account is having unusual activity and actions that not taken by you, please contact TapFood Sdn Bhd immediately at support@tapfood.net so that TapFood and take down your account until further notice. TapFood always reserved the right to take down or ban the account whenever found the dishonest, unusual activity, or any actions that should not do by the merchant. All the account information that you provided to TapFood only will be used by TapFood internally. TapFood will not expose the information to any third party.

2. Payment

All the payment and payment information will be handled by third party payment gateway. TapFood will not keep any customer payment data that going through third-party payment gateway. TapFood will not responsible for any issues when happen in the third party payment gateway.

3. Termination of Account

TapFood always has the right to terminate your account with reason. The reason including reported by user about the bad behavior, try to cheat on business or did not follow any term and condition that stated. Before terminate your account, we will giving warning message to you. The warning will temporarily deactivate your account up to 72 hours. If the situation is still the same, it may lead to your account termination.

4. Account Recovery

If you are not satisfy with the termination/deactivation action taken by TapFood, you may always request the reason from TapFood at support@tapfood.net or provide the relevant evidence if your account has been taken the wrong action, so that TapFood is able to reinvestigate and reactivate your account if possible. But the account will not be guarantee can be recover back as the same as before.

5. Restriction

TapFood websites & mobile application will use browser build in function to perform the services. If the browser build in function is cleaned, reset or deleted and causing any services that provided by TapFood is down, TapFood Sdn Bhd will not be responsible for any of your lost. When using TapFood websites or mobile application, you may not be allowed to reverse engineer, discover any source code or service that used to provide and support TapFood Service. If TapFood team found out that you are trying to do anything mentioned above, we will take serious action and contact police without any hesitation.